- 1 business analyst
- 2 developers (Magento senior backend)
- 1 QA Engineer
- 1 Project Manager
- Technologies Used:
- Magento Platform
Magento Commerce Cloud,
- Frontend custom solution:
- Custom solution
Essential for handling a large volume of transactions.
Allows for tailored solutions and integrations.
Protects customer information and business data.
Increases efficiency and reduces costs.
Supports diverse business models.
Provides a fast and responsive user experience.
Offers a mobile-friendly experience.
Known for its developer-friendly architecture.
Aligns with brand identity.
The Middle East employs distinct payment methods such as SADAD in Saudi Arabia and NAPS in Qatar. Integrating these methods was crucial to cater to the local market.
It was vital to manage multiple Middle Eastern currencies, including the UAE Dirham, Saudi Riyal, and Qatari Riyal, while maintaining accurate and current conversion rates.
Transactions needed to be secure, adhering to both international standards and local regulations.
The payment interface had to support both Arabic and English.
The payment gateway presented unique APIs, demanding intricate backend processes for seamless integration with Magento's order processing.
The team initiated their efforts by delving into the specific functionalities and processes of the selected Middle East payment gateway.
A tailor-made Magento plugin was crafted, ensuring it was in sync with the Magento architecture.
The plugin was fortified with dynamic currency conversion capabilities, guaranteeing real-time rates and fluid currency transitions.
Acknowledging the significance of language in enhancing user experience, the plugin was engineered to be bilingual, allowing for seamless toggling between Arabic and English.
The team integrated advanced encryption techniques and two-factor authentication to bolster transaction security.
Rigorous testing was conducted, replicating real-world transactions, addressing potential errors, and confirming smooth order processing.
A 40% increase in users from the Middle East.
This led to a 30% rise in sales from the region.
25% reduction in cart abandonment rates.
Demonstrated the platform's reliability and trustworthiness in the Middle East.
20% reduction in transactional errors and chargebacks.
Streamlined operations and improved customer experience.
The platform is now equipped to introduce more regional-specific features.
Paves the way for a 15% projected growth in the Middle East over the next year.
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