Leitz

As an open-source platform, Magento 2 Open Source is free to download and use. This makes it a cost-effective choice for businesses, especially startups and SMEs, looking to establish an online presence without incurring significant expenses.

Ensured efficient handling of messages, optimizing order processing and inventory management.

Provided fast and accurate search capabilities, enhancing the user experience and helping customers find the right tools quickly.

Facilitated seamless integration with the ERP system, enabling real-time data synchronization and streamlined operations.

Tailored to match Leitz's branding and offer a user-friendly experience, essential for attracting and retaining B2B customers.

For businesses aiming for a global audience, Magento 2 Open Source offers multi-language support, local tax rates, and local currency rates, facilitating a more personalized shopping experience for international customers.

Managing communication and data exchange among diverse systems within a complex enterprise environment, leading to delays and inconsistencies.

We introduced an Enterprise Service Bus (Apache Ni-Fi) as a central communication hub, proficiently translating and directing messages between disparate systems. This ensured a seamless, uniform flow of data and improved adaptability to evolving business requirements.

Catering to a diverse user base with different language preferences.

We implemented a bilingual interface in English, German, French, and Dutch, accommodating a broader user base.

Ensuring the design meets the client's expectations and enhances the overall outcome.

We actively participated in the design phase, providing valuable feedback and occasionally making design adjustments on the SoftLoft side.

Coordinating and managing communication with all third-party entities and client’s representatives.

We successfully managed and pushed communication with all involved third-party entities and client’s representatives.

Enhancing the B2B features for better business operations.

We introduced features like "Request for a Quote," optimized "Fast Order," customized pricing models according to customer segments, and simplified company account administration.

Delivering a responsive user experience.

We optimized front-end performance, ensuring a faster and more responsive user experience.

Ensuring the project meets user expectations and functions correctly.

We carried out User Acceptance Testing (UAT) and provided ongoing support to the client throughout the project, ensuring a smooth and successful implementation.

Since the implementation of the new features and integrations, Leitz has seen a substantial increase in revenue, with a remarkable growth of 27% within the first year.

The introduction of multilingual support and a user-friendly interface has expanded Leitz's customer base, attracting 22% more new B2B accounts within the past year.

Through automation and efficient data handling systems, Leitz has reduced operational costs by 18%, particularly in areas related to order processing, inventory management, and customer service.

Improved system integration has enhanced order accuracy, leading to a significant decrease in return rates by 26%.

Leitz has experienced a boost in its conversion rate by 13% due to enhanced site usability and the introduction of customer-specific pricing models.

With improved customer support and user experience, Leitz has achieved higher customer satisfaction, increasing customer retention rates by 17%.

The ease of the "Fast Order" feature and tailored pricing strategies has encouraged larger orders, with a 21% increase in the average transaction value.

Tailored websites for specific sectors and regions have broadened Leitz's market presence, resulting in a 33% increase in international orders and inquiries.

Improved search capabilities and a more engaging user interface have attracted more visitors, with a substantial growth of 45% in site traffic within the first year.

Efficient systems and streamlined processes have cut down the time-to-market for new products by 25%, enabling Leitz to respond swiftly to market trends and customer needs.