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Frequently Asked Questions

SOFTLOFT / Services / Frequently Asked Questions

The list of frequently asked questions (FAQs) on eCommerce topics

I want to change my hosting (move to another server). How long will my site be down?

Your site will be online all the time.
During the migration to another server/hosting, the main site does not stop working.

When everything is ready to launch on the new server, we change the IP address for your domain.

The domain zone can be updated quickly, but the old IP address can still be in the cache. Typically, a full update of the DNS zone happens during 24 hours.

The site on the old hosting can receive orders for some time, usually it takes 1-2 days. Therefore, we recommend you to keep your old hosting for a few more days, so you definitely will not lose any clients.

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